Frequently Asked Questions!
Shipping costs $30 in the northeast (south to Maryland, west to Ohio) and $40 elsewhere. Shipping is flat rate whether you buy one pound or many pounds, and many of our items freeze well so we encourage you to order extra and freeze or split with friends to save shipping costs. Oh, and shipping is always free when you order products totaling $350 or more.
Unless otherwise noted, scallops are shipped FRESH, in sealed bags and placed in Styrofoam with frozen gel packs (the frozen gel packs keep the scallops cold, but the scallops arrive fresh, not frozen). They’re shipped via UPS priority overnight for a flat rate no matter how big your order is. We always encourage you to combine orders with friends and family (or coworkers) to split shipping costs and use less styrofoam.
Yes! Scallops freeze extremely well and freezing instructions are included with every package.
All packages are shipped with “no signature required” although occasionally the driver will choose not to leave the package if you’re not available to receive it. That decision is typically done at the driver’s discretion. You may include special delivery instructions, but we can’t guarantee that the courier will abide by them.
We ship once or twice a week during Maine's state water scallop season (December through March). The calendar will show the dates for which you can pre-order scallops. We generally ship on Wednesday for a Thursday delivery, although storms and boat trouble occasionally means we have to move things around a bit. If this happens we'll be in touch to let you know you should expect your package on a different day. Outside the season we ship most weeks, but not all.
Your delivery will contain storage information. Basic recommendations: Put them in the coldest part of your fridge and eat within 7 days of the harvest date (the harvest date is written on each package). The colder they are, the longer they’ll stay fresh so we actually bury the bag in a bowl of ice. MAKE SURE THE BAG IS SEALED – you don’t want melting ice leaking into the bag. If you’re not going to use them within 7 days of harvest, Togue recommends freezing them.
Bear in mind the “fresh” scallops you buy in grocery stores are often more than 12 days old. We prefer to eat scallops within 7 days of the harvest date (the harvest date is printed on every bag). If you're not going to eat them within a week, freeze them. Togue eats scallops all year round including scallops that were stored in the freezer for over a year, although the FDA recommends scallops be frozen for no more than 1 year.
The majority of the seafood we sell is shipped fresh. If something is frozen that will be clearly stated in the product description.
We do! We're now offering live scallops in the summer and fall, subject to availability.